Announcement: Smoothing Brush Pre-Order

Smoothing Brush
Pre-order Update 7: November 25, 2022

We wanted to update you about the status of your Smoothing Brush your pre-order.

Smoothing Brush pre-orders are now being packed and shipped! 

You'll receive an email with a tracking link once your order has been dispatched. Thank you for your patience and support!

—Base Camp Beauty




Smoothing Brush
Pre-order Update 6: November 22, 2022

We wanted to update you about the status of your Smoothing Brush your pre-order.

Great news! We've received notification that the Smoothing Brushes have landed in Australia, and on their way to our warehouse.

Our carrier's estimated time of arrival is Thursday, 24th November 2022. That means once stock is received, orders will start shipping out immediately. You'll receive an email with a tracking link once your order has been dispatched.

We're so appreciative of your patience and support – it means so much to us as we work through these issues.

In the meantime, if you'd like to update your shipping address, or have any further questions relating to your order, please reply to your order confirmation email (or contact us with your order number) and Matt will assist you. We hope you love your Base Camp Beauty.

—Base Camp Beauty




Smoothing Brush
Pre-order Update 5: November 20, 2022

We wanted to update you about the status of your Smoothing Brush your pre-order.

More good news! We've received notification that the Smoothing Brushes have landed in Australia. As they finalise their journey to our warehouse we'll announce a firm ETA regarding dispatch. As before, we'll continue to monitor progress and update his page with any developing news.

In the meantime, if you'd like to update your shipping address, or have any further questions relating to your order, please reply to your order confirmation email (or contact us with your order number) and Matt will assist you. We're human, and happy to help.

—Base Camp Beauty




Smoothing Brush
Pre-order Update 4: November 15, 2022

We wanted to update you about the status of your Smoothing Brush your pre-order.

Good news! We've been notified by our freight carrier that our shipment is now released from lockdown, and now moving freely through the export network. We'll continue to monitor progress and update his page with any developing news.

In the meantime, if you'd like to update your shipping address, or have any further questions relating to your order, please reply to your order confirmation email (or email with your order number) and Matt will assist you. We're human, and happy to help.

—Base Camp Beauty




Smoothing Brush
Pre-order Update 3: November 2, 2022

We wanted to update you about the status of your Smoothing Brush your pre-order.

Today we've been notified by our workshop that freight carriers within our export delivery network are currently experiencing a COVID-19 lockdown. Unfortunately this has stalled the movement of our inbound product.

We understand all these delays are incredibly disappointing, and we sincerely apologise for the inconvenience and distress this may cause. As proponents of self-care and care of others, we’re also thinking of those impacted by the COVID-19 lockdown, and hope they are safe & well.

We're so appreciative your patience and support – it means so much to us we work through these issues. We'd also like to thank those who have reached out with understanding & kind words.

The good news is, once stock is received, we're prepped to dispatch your order as fast as humanly possible.

In the meantime, if you'd like to update your shipping address, or have any further questions relating to your order, please reply to your order confirmation email (or email with your order number) and Matt will assist you. We're human, and happy to help.

—Base Camp Beauty